Unified Solution

Global enterprise voice integrated directly into Microsoft Teams. Microsoft-approved — no third-party application needed. Users picked up automatically from Active Directory in Microsoft 365.

Enterprise PBX Features

Hunt Groups, Auto Attendant, ACD, Call Recording (MiFID II compliant), Call Transfers, Disaster Recovery and Power BI reporting — all available within Teams.

Intuitive Management

Every aspect of call operations managed through a bespoke web portal. When someone joins or leaves, they are automatically added or removed via your Microsoft 365 directory.

Works on Any Device

Make and receive calls on PC, Mac, mobile or tablet using the Teams app your team already has installed — no additional hardware required.

MiFID II Call Recording

Compliant call recording built in — ideal for financial services, legal and any regulated industry that needs auditable call records.

Disaster Recovery

Built-in failover ensures your calls keep flowing even if Teams or your internet connection has an issue — protecting your business continuity.

Cost Savings

Significantly lower call costs compared to ISDN. Only pay for the channels you actually use — no line rental for unused capacity.

Easy to Deploy

SIP trunks only require an internet connection and a single installation. No physical lines to install — we configure everything remotely.

Move Freely

When your business moves, your numbers move with you. No need to change phone numbers or install new lines at your new premises.

Scale Instantly

Add or remove channels in minutes. Handle seasonal call spikes without paying for unused capacity year-round.

Fraud Protection

Built-in fraud management tools protect your business from toll fraud — a common risk with unprotected SIP deployments.

PSTN Ready

PSTN switch-off is 2027. SIP Trunking is a proven, low-disruption way to get ready without replacing your entire phone system.

Geographic Numbers

Local 01 and 02 numbers for any UK area code — give your business a local presence anywhere in the country, routed to wherever you actually are.

Non-Geographic Numbers

0800 freephone, 0300 public sector, 0844 and 0345 numbers — choose the right number type for your brand and customer expectation.

Call Analytics

Track which numbers are driving calls, when your peak times are, and how calls are being handled — all from a simple online portal.

Intelligent Routing

Route calls based on time of day, caller location, IVR selection or agent availability — ensuring every call reaches the right person.

Disaster Recovery

If your main site goes down, instantly reroute calls to any number — mobile, alternative site or voicemail — with no interruption to customers.

International Numbers

Give your business a presence in any country with international virtual numbers — all routed back to your UK team.

Uncontended & Dedicated

Unlike broadband, a leased line is not shared with neighbours or other businesses. Your full bandwidth is available 24/7 — 1:1 contention ratio guaranteed.

Symmetric Speeds

Upload and download at the same speed — critical for video conferencing, VoIP, cloud applications and replication between sites.

Full SLA Included

Guaranteed response and fix times as standard. We commit to fault escalation timescales and provide regular service reporting throughout your contract.

Free Installation on 3-Year Terms

All leased lines on a 3-year contract include free connection — we cover the install cost to keep your upfront investment to zero.

Managed Router Included

We supply, configure and manage your router as part of the package. No hidden hardware costs and no IT skills needed on your side.

Multi-Site Options

Bundle IPVPN and point-to-point services to connect multiple offices on a single private network — with segmenting, bursting and flexing options available.

Intelligent Traffic Management

SD-WAN automatically prioritises business-critical applications like VoIP and video conferencing over less important traffic — ensuring quality where it matters.

Reduce WAN Costs

Replace expensive MPLS circuits with a combination of broadband and 4G/5G connections managed intelligently by software — dramatically cutting your connectivity spend.

Multi-Site Connectivity

Connect all your offices, data centres and cloud services on a single unified WAN — with centralised policy management and visibility across every site.

Built-in Resilience

Automatic failover between connectivity types means if one link goes down, traffic instantly switches to an alternative — with zero manual intervention.

Centralised Management

Manage your entire WAN from a single cloud-based portal. Apply policies, monitor performance and troubleshoot issues across all sites in real time.

Cloud-Ready

Optimised routing to cloud services like Microsoft 365, Azure and AWS — ensuring your users get the best possible experience from cloud applications.

Automated Backups

Schedule backups to run automatically — daily, hourly or continuously — without any manual intervention from your team.

Encrypted Storage

All backup data is encrypted in transit and at rest, stored in UK data centres that meet the highest compliance standards.

Rapid Recovery

Restore individual files, entire servers or complete systems quickly — minimising downtime and getting your business back on track fast.

Compliance Ready

Meet GDPR, ISO 27001 and industry-specific compliance requirements with auditable backup logs and data retention policies.

Cloud & On-Premise

Backup servers, endpoints, Microsoft 365 data, virtual machines and cloud workloads — all from a single management platform.

Single Management Portal

Monitor all your backups, view job status and initiate restores from one simple online portal — no specialist IT skills needed.

Always-On Protection

Unlike on-demand mitigation that kicks in after an attack is detected, our always-on service scrubs traffic continuously — eliminating the window of vulnerability.

Zero Latency Impact

Traffic is analysed and cleaned at line speed — legitimate users experience no slowdown even during an active attack.

Network-Level Defence

Protection is applied at the carrier level — attacks are absorbed by our network capacity before reaching your internet connection.

Real-Time Monitoring

Live dashboards show attack traffic, mitigation activity and your clean traffic levels — full visibility at all times.

Instant Alerting

Automatic alerts notify you the moment an attack is detected and when it has been mitigated — keeping you fully informed.

Any Business Size

From small businesses to enterprise — scalable DDoS protection that grows with your connectivity needs and traffic volumes.

Next-Gen Firewall

Deep packet inspection, application awareness and intrusion prevention built into a cloud-native firewall — enterprise protection without enterprise hardware costs.

Always Up to Date

Threat signatures and firmware updated automatically by our team — your protection is always current without any action from you.

Web Filtering

Block malicious websites, restrict access to inappropriate content and enforce acceptable use policies across your entire network.

VPN Support

Secure remote access VPN for home workers and branch offices — encrypted tunnels back to your network from anywhere in the world.

Full Reporting

Detailed logs and reports showing blocked threats, user activity and bandwidth usage — essential for compliance and security auditing.

Managed 24/7

Our security team monitors your firewall around the clock — responding to threats and anomalies before they become incidents.

Automatic Recording

Record all calls or selective channels automatically — no manual intervention needed. Recordings start the moment a call connects.

MiFID II Compliant

Meets FCA and European MiFID II requirements for financial services firms — with tamper-proof storage and full audit trails.

Encrypted Storage

All recordings stored encrypted in UK data centres with role-based access controls — only authorised staff can access recordings.

Easy Retrieval

Search and retrieve any call by date, time, number or agent from a simple web portal — find the call you need in seconds.

Quality Monitoring

Use recordings for staff training, dispute resolution and quality scoring — improving customer service continuously over time.

Cloud-Based

No on-site recording hardware. Works seamlessly with Hosted Voice, TeamsLink and SIP Trunks — a natural add-on to any voice solution.

Ruckus Wireless

Ruckus is renowned for its BeamFlex+ adaptive antenna technology, which continuously optimises signal direction to deliver industry-leading performance in high-density and challenging RF environments. Trusted by stadiums, hotels, hospitals and enterprise campuses worldwide.

• ✓BeamFlex+ adaptive antenna technology
• ✓Exceptional performance in high-density environments
• ✓Wi-Fi 6 and Wi-Fi 6E access points
• ✓Cloud-managed via Ruckus One platform
• ✓Built-in interference mitigation
• ✓Ideal for hospitality, healthcare and dense offices

Ubiquiti UniFi Wireless

UniFi by Ubiquiti offers a powerful yet cost-effective wireless platform with a unified controller managing your entire network — access points, switches, gateways and cameras — from a single intuitive interface. Enterprise features at a competitive price point.

• ✓Unified controller for entire network estate
• ✓Wi-Fi 6 and Wi-Fi 6E access points
• ✓Seamless roaming across multiple access points
• ✓Indoor, outdoor and industrial access points
• ✓Guest network and VLAN segmentation
• ✓Integrates with UniFi switches and security gateways

Hikvision CCTV

Hikvision is the world's most widely deployed CCTV brand. Their AcuSense and ColorVu technologies deliver exceptional image quality day and night, with AI-powered detection that dramatically reduces false alarms.

• ✓AcuSense AI-powered human and vehicle detection
• ✓ColorVu full colour night vision technology
• ✓4K and 8MP ultra-HD cameras available
• ✓PoE IP cameras for simple cabling
• ✓Indoor, outdoor, dome, bullet and PTZ options
• ✓Remote viewing via Hik-Connect mobile app

Ubiquiti UniFi Protect

UniFi Protect is Ubiquiti's professional video surveillance platform, deeply integrated with the wider UniFi ecosystem. If you already have UniFi networking or WiFi, adding Protect cameras is seamless — all managed from the same console.

• ✓Fully integrated with UniFi network platform
• ✓Single console for network and cameras
• ✓AI-powered smart detection and alerts
• ✓4K cameras with night vision
• ✓Local NVR storage — no ongoing cloud fees
• ✓Remote access via UniFi mobile app

What is the PSTN?

The Public Switched Telephone Network is the traditional copper wire telephone system that has connected UK businesses and homes since the 1800s. It powers analogue phone lines, ISDN connections and traditional broadband.

When is it happening?

Openreach has confirmed the full switch-off will be completed by January 2027. Some exchanges are already being switched off early. Your area could be affected before the national deadline.

Who is affected?

Any business using analogue phone lines, ISDN2, ISDN30, ADSL or FTTC broadband will be affected. If your phone system relies on a physical copper line into your building, you need to migrate before January 2027.