Inbound Numbers — control how customers reach you
From 03 and 08 numbers to geographic and international numbers — Centric Comms provides the full range of inbound number solutions with intelligent routing, analytics and disaster recovery.
Geographic Numbers
Local 01 and 02 numbers for any UK area code — give your business a local presence anywhere in the country, routed to wherever you actually are.
Non-Geographic Numbers
0800 freephone, 0300 public sector, 0844 and 0345 numbers — choose the right number type for your brand and customer expectation.
Call Analytics
Track which numbers are driving calls, when your peak times are, and how calls are being handled — all from a simple online portal.
Intelligent Routing
Route calls based on time of day, caller location, IVR selection or agent availability — ensuring every call reaches the right person.
Disaster Recovery
If your main site goes down, instantly reroute calls to any number — mobile, alternative site or voicemail — with no interruption to customers.
International Numbers
Give your business a presence in any country with international virtual numbers — all routed back to your UK team.