TeamsLink — external calling inside Microsoft Teams
Enable inbound and outbound voice calls directly within Microsoft Teams — no third-party application required. TeamsLink is a Microsoft-approved Operator Connect solution with enterprise PBX features built in.
If you already use Microsoft 365 and Teams, TeamsLink integrates seamlessly — no new apps, no new logins. Just external calling added to the tool your team already uses every day.
Unified Solution
Global enterprise voice integrated directly into Microsoft Teams. Microsoft-approved — no third-party application needed. Users picked up automatically from Active Directory in Microsoft 365.
Enterprise PBX Features
Hunt Groups, Auto Attendant, ACD, Call Recording (MiFID II compliant), Call Transfers, Disaster Recovery and Power BI reporting — all available within Teams.
Intuitive Management
Every aspect of call operations managed through a bespoke web portal. When someone joins or leaves, they are automatically added or removed via your Microsoft 365 directory.
Works on Any Device
Make and receive calls on PC, Mac, mobile or tablet using the Teams app your team already has installed — no additional hardware required.
MiFID II Call Recording
Compliant call recording built in — ideal for financial services, legal and any regulated industry that needs auditable call records.
Disaster Recovery
Built-in failover ensures your calls keep flowing even if Teams or your internet connection has an issue — protecting your business continuity.
For users who prefer a physical handset, we offer a range of Teams-certified Yealink phones.
Yealink SIP-T58A
7-inch touch screen smart media phone with HD audio and video calling. Runs Android 5.1.1 with integrated Wi-Fi and Bluetooth 4.0+. Built-in web browser, calendar and recorder — ideal for executives and power users.
Yealink SIP-T55
4.3-inch capacitive touch screen Teams phone with HD Voice, Yealink Noise Proof Technology, USB 2.0 port, Bluetooth and Wi-Fi support. Dual-port gigabit Ethernet with PoE — wall mountable.